Main Responsibilities:
- Customer Service/Reception Duties
- managing a busy reception area ensuring professional “first impression”
- managing day-to-day needs of existing clients ensuring delivery of exceptional high customer service
- ensuring that all meeting rooms and video conferencing facilities are set up in line with center standards
- serving as a backup for all centre positions
- ensuring the setup of products (show office, meeting rooms and common areas)
- opening and closing the centre – e.g. reception/meeting room area – according to center standards
- Centre and Client Administration
- ensuring that PoS are done properly and on time
- maintaining Facility & IT/Telecom management within the business centre
- complaint handling
- maintaining and updating all client contact information in ERP system
- completing all relevant move-in forms for new clients
- maintaining accurate and tidy filing systems of client records
- communicating with suppliers regarding issues concerning their performance, assisting in renegotiating agreements with suppliers.
- coordinating client requests with other team members; such as catering orders, hotel bookings, stationery etc. and document on charge slips
Requirements:
- Excellent command of English and Hungarian both oral and written
- Bachelor’s degree
- High problem-solving and conflict management skills
- excellent multitasking
- resilience
- friendly, customer-oriented attitude
- excellent communication skills
- working in a multicultural environment
- excellent computer skills
- enthusiasm and interest for work
- working effectively and cooperatively with other team members
- accurately checking processes and tasks
- actively identifying new areas for learning
Our offer:
- basic salary: 300 000 – 400 000 Ft gross
- commission
- cafeteria
- monthly travel pass
- premium quality uniform sets
- exclusive working environment in the heart of the city
- supportive co-workers and management team
- a place where you can develop your personal and professional skills
Place of work:
Budapest, Center